News & Announcements

Credit MasterCard Program

You asked and we listened! Our new Credit MasterCard upgrade is here to give you great added benefits. This new upgrade included the benefits of UChoose Reward Points, Enhanced Fraud Monitoring, along with a New Credit Card Design and Card Number. In addition, the MasterCard upgrade allows us to monitor and take care of all your MasterCard needs right here at the Credit Union. No longer will you need to call an 800 number to give information or report any suspicious transaction. For your information, we have identified the new changes and important dates that you will need to keep in mind during this conversion.

New Card Number & Design:  You will receive a new card number with a brand new design.

Card Activation: New Cards will need to be activated using the Automated IVR Phone System. Verification questions will include the last 4 of your Social Security Number, Billing Zip Code, and the current Phone Number on your account. Please verify with the Credit Union that we have your current information.

UChoose Rewards: Using your Heritage USA Federal Credit Union Credit MasterCard for all your shopping needs means your points will add up fast! You’ll earn 1 point for every $1 spent every time you use your card and sign for your purchases. Plus, you’ll earn even more points when you shop at participating retailers. Information will be posted to the website about your UChoose Rewards in the coming weeks.

Consolidated System: Your Credit MasterCard will reside on our main computer system. Transaction History can be viewed directly from your Heritage USA Federal Credit Union Online Banking (E-Teller) program.

Payments: Payments can be mailed directly to the Credit Union. We will no longer use a Third-Party Vendor to make or track payments. Payments can be mailed to 5507 W. Wadley Ave, Midland, TX 79707.

Enhanced Fraud Monitoring: The new fraud monitoring program is added protection for all Credit Card Users. We feel these changes are important to uphold the security of our member’s private information.

We do understand these changes may cause some inconvenience. If you experience any problems or have any questions, we encourage you to call any of our Member Service Representatives at (432) 681-1050. Heritage USA Federal Credit Union has been and will continue to be the Credit Union that offers Services That’s All About You!
 

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