Heritage USA Federal Credit Union does not e-mail members instructing them to go to our website to verify account or personal financial information. If you receive such a request, please do not respond.
Heritage USA Federal Credit Union ("we," "our," or "us") collects only relevant personal information about our members and potential members ("you" or "your") that the law allows, or requires us to have to conduct our business. Personal information is collected from you at the time an application for credit union membership, a loan or share savings account is submitted to us, at the time transactions are conducted through our online banking services, and at the time you provide information via e-mail (including the name, e-mail address, and any other information on the e-mail header). We do not use "cookies" to collect and track personal information about you.
For your protection, we use a process called SSL (Secure Socket Layer) to secure online credit union sessions taking place on secure pages. SSL encryption converts our Internet secure page communication between you and us - from your password to your money transfer requests - into a string of encrypted characters. Only we and your computer can decode the information. This process safeguards your online credit union transactions from intruders. We will deny members using a browser that is not set up with SSL encryption access upon login.